If you’re wondering how to improve agent performance in a hurry, whisper coaching is your answer. From call center supervisors to sales agents in the financial, realty, or insurance industries, one thing that comes up regularly is the issue of how to improve...
Find out how you can turn your prerecorded voicemail greetings into a powerful sales tool. As a salesperson, you make dozens, if not hundreds of phone calls while you work. And you leave dozens, if not hundreds of voicemail greetings for prospects and your current...
Compliance isn’t a want – it’s a need. Here are seven ways to make sure your team is keeping up with power dialer compliance regulations. You talk to people. In person, on the phone, through emails and texts, and maybe even snail mail, as an auto insurance...
If you want to sell life insurance, it’s imperative that you can connect with life insurance buyers over the phone. Here’s how. Life insurance buyers are an interesting group of people. They aren’t your retail store impulse purchasers. They...
As a financial advisor, you have valuable information that can help people thrive – but only if they know about you. Here’s how to improve telesales performance so you can reach them. When we think of helpful professions, doctors, firefighters, and teachers...