Strategizing how to sell insurance is a big part of the close. Here are some outbound calling tips to help you achieve your goals. A solid outbound calling strategy is crucial for closing insurance sales. If you’ve been in the business any time, you know that simply...
Penalties for FDCPA violations can be severe. Here’s how an autodialer can help. If your call center works with debt collectors in any way, the Fair Debt Collection Practices Act (FDCPA) dictates how and when you can make phone calls to debtors. Running afoul of the...
The key to keeping employees around starts with call center recruiting. High turnover isn’t good for any business. Whether the exits are voluntary or not, employee separations cost a lot of time and money, which can prevent your teams from reaching their goals and...
With so many people making calls, your do not call compliance procedure needs to be spot on. Here’s how. Do not call compliance is one thing when you’re working at a business of just a few people or even just yourself. You’re much more in control of who’s doing what,...
If you’re not using outbound calling software, you may be slowing yourself down. Here’s how technology can help with productivity. It wasn’t long ago that sales agents had to manually dial phone numbers and track client information on legal pads and notebooks....
