Cold calling can be one of the most challenging parts of telephone sales. Here are some indications that you may need to tweak your call approach. There’s plenty of guidance out there about refining your cold call approach, but following that guidance doesn’t...
Training sales reps effectively is a crucial component of any company’s success. Here’s how you can be just as successful with remote training as you were with in-person training. In March of 2020, most businesses had to pivot to a remote model in response to the...
Cold call objections happen, especially from new prospects. Here are some ways to meet common objections and move past them. Cold calling may be one of the most misunderstood aspects of telesales, and for a good reason. For the average person making a cold call,...
If you operate a call center and haven’t started using an automated dialer system, you’re missing out. Here are some of the best features for every call center professional. If you’ve been in this business for a bit, you might remember when almost all your...
No matter how skilled a salesperson you may be, if you don’t have a reliable way to organize leads, you’re missing out on sales opportunities. Every sale starts with a lead. To make a sale, you qualify and contact your lead, follow up, and do what you need to do to...
