You’re dealing with more call center problems than you need to. Find out how the right dialer software can take care of them for you. How much of your day do you spend dealing with call center problems? Probably too much. What else could you be doing with that...
Make more connections and close more deals by sticking to a calling schedule that works for both you and your customers. One of the hardest parts about being a telemarketer is that there’s no way to know whether or not you’re interrupting someone. For...
Strategizing how to sell insurance is a big part of the close. Here are some outbound calling tips to help you achieve your goals. A solid outbound calling strategy is crucial for closing insurance sales. If you’ve been in the business any time, you know that simply...
Penalties for FDCPA violations can be severe. Here’s how an autodialer can help. If your call center works with debt collectors in any way, the Fair Debt Collection Practices Act (FDCPA) dictates how and when you can make phone calls to debtors. Running afoul of the...
The key to keeping employees around starts with call center recruiting. High turnover isn’t good for any business. Whether the exits are voluntary or not, employee separations cost a lot of time and money, which can prevent your teams from reaching their goals and...
