Zig Ziglar wrote in his book, Secrets of Closing the Sale, “Timid salesmen have skinny kids.” Essentially, it’s a memorable way of saying, if you don’t have the confidence to be able to sell well, don’t expect to make a stellar living. Without the ability to...
You’re a small business, but the level of responsibility that you carry is anything but small. Just because you have only a few employees doesn’t mean that you want only a few customers, right? To free up more of your time as you work to grow your business, you should...
Dental appointment reminders play an important role in your business, largely due to those busy lives that your patients live. When your patients forget their appointments, not only could it be bad for their dental health, but it can also be bad for your bottom line....
5 Best Practices for Outbound Call Centers Do you ever wonder if you’re doing it right? Are you curious if other outbound call centers are doing it “more right” than you are? If so, you’re not alone. With 92% of all customer interactions occurring over the phone,...
True or False: Do you find yourself regularly wishing for a tool guaranteed to increase the efficiency (and thus, the effectiveness!) of your B2B marketing call center? True? If so, you should think of using a power dialer. Some may try to say that cold calling is...