Use these tips to make sure your professional greetings are both creative and appropriate. When’s the last time you listened to your outgoing voicemail message? Hopefully, it hasn’t been too long. (It’s always good to keep voicemails up-to-date!)...
Rev Your Engine and Optimize Outbound Sales with a Power Dialer In NASCAR, races can be won or lost by the speed and efficiency of a driver’s pit crew. A pit crew needs to take less than 13 seconds to make the necessary adjustments and improvements to a car before it...
4 Features You Need for Your Virtual Call Center Software It seems as if everything is going virtual these days, and call centers aren’t being left behind. Because so much business is still conducted over the phone, call centers (and the software they employ)...
While it may not be popular, telemarketing is the best way to build your business. Many people assume that having a telemarketing business is hard, but in reality, it’s not if you decide what your niche is! Think of the unique value that you can bring to a...
Zig Ziglar wrote in his book, Secrets of Closing the Sale, “Timid salesmen have skinny kids.” Essentially, it’s a memorable way of saying, if you don’t have the confidence to be able to sell well, don’t expect to make a stellar living. Without the ability to...
As call center agents, you take on numerous roles when trying to land a lead. For example, when you’re prospecting, you become a private investigator and strategist, searching for clues to find the best, most profitable leads and creating your plan to obtain...
