Find out why and how to shift to a customer-centric sales approach. Your bottom line will thank you for it. If you’ve read many of our blog articles, you know we often highlight the value of a customer-centric sales approach, even if we don’t always call it by that...
Want to attract and hire Gen Z candidates? It might be time to review the latest and best recruitment practices and customize your approach. Over the next several years, Gen Z will be a significant part of the workforce in the U.S. That means now is the time to review...
Find out what the changes to TCPA compliance rules mean for your sales and fundraising calls. While TCPA compliance can feel overwhelming at times, most of the rules just make sense. Don’t call people before 8 in the morning or after 9 at night. Don’t...
Call abandonment is bad for your customers and for you. But it can also bring you some hefty fines if you aren’t careful. Even if you didn’t give it much thought at the time, you’ve experienced call abandonment. Your phone rings. You don’t...
A strong sales workflow will give you a steady stream of business… unless these 7 things are getting in the way. Your sales workflow is vital to keeping business steady. With a solid strategy and execution, a good workflow can help you avoid the stressful ups...
Ready to increase your staffing? Find out how to recruit employees that will stick with you. Whether you’re a hiring manager, HR recruiter, or you’re fully in the recruiting industry, it’s important to know how to recruit employees who can succeed...
