Easy Call Center Setup With These 3 Steps! Setting up a call center for your business is an investment of both time and money. In order to navigate this opportunity as smoothly as possible, we have created a guide to help you start off on the right foot. This guide...
Is Your Small Business Call Center Ready? When you’re setting up your small business call center, it can sometimes feel like you’re trying to put together a thousand-piece puzzle without a picture to guide you. If you’re missing important pieces of that puzzle,...
Staying in touch with your customers is as easy as sending a follow-up email. Here are 6 ways to do it right. Closing a deal isn’t the end of a relationship with a customer; it’s more like the end of the first chapter in a long story. You’ve built...
Learn how to improve communication with customers so your business can continue to thrive, even when things go wrong. Despite your best efforts, customer disputes are bound to happen at least once in a while. Yet even in the midst of a disagreement, it’s...
Follow the script: email prospecting examples that engage customers, build relationships, and improve your response rates Connecting with new prospects is essential, whether you’re cold-calling or cold-emailing. Most new customers need a good reason to listen to...
Need a little inspiration? These sales motivational speeches will surely jump-start your game. We all need a little encouragement sometimes. Whether you’re enjoying success or struggling to find it, a small pep talk can give you the boost you need to achieve...
