Outbound Calling Tips & Tricks

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The Future of AI in Call Centers

The Future of AI in Call Centers

AI in call centers isn’t new, but it may be the future of operating call centers worldwide. AI technology got a not-so-great introduction to the modern world in the 1968 movie, 2001: A Space Odyssey. You don't need to know the movie to know the famous line, "I'm sorry...

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