Outbound Calling Tips & Tricks
Here are our latest information and articles to help you better manage your sales team and grow your business.
7 Call Center Recruiting Methods Proven to Reduce Turnover
The key to keeping employees around starts with call center recruiting. High turnover isn’t good for any business. Whether the exits are voluntary or not, employee separations cost a lot of time and money, which can prevent your teams from reaching their goals and...
How to Guarantee Do Not Call Compliance in High-Volume Call Centers
With so many people making calls, your do not call compliance procedure needs to be spot on. Here’s how. Do not call compliance is one thing when you’re working at a business of just a few people or even just yourself. You’re much more in control of who’s doing what,...
3 Ways Power Dialers Boost Business Productivity
With so many advancements in technology, organizations now have access to different products that hasten business processes. One example of this is automation. In statistics provided by Forbes, 51% of work activities will soon be automated in the U.S. In call centers...
6 Ways Outbound Calling Software Can Boost Sales Productivity
If you’re not using outbound calling software, you may be slowing yourself down. Here’s how technology can help with productivity. It wasn’t long ago that sales agents had to manually dial phone numbers and track client information on legal pads and notebooks....
One-Party vs. All-Party: Which Call Recording Regulations Should You Follow?
Different states have different call recording regulations. Know which ones you need to follow to avoid any legal issues. Recording calls can be an excellent way to capture customer communications for business use and training purposes. However, there are call...
The Future of AI in Call Centers
AI in call centers isn’t new, but it may be the future of operating call centers worldwide. AI technology got a not-so-great introduction to the modern world in the 1968 movie, 2001: A Space Odyssey. You don't need to know the movie to know the famous line, "I'm sorry...
How to Avoid Telemarketing Fines and Maintain FTC Compliance
Telemarketing fines can be hefty, making FTC compliance and adherence to other laws an important part of conducting your telemarketing business. If you’re running a telemarketing business, there’s a lot more to think about than just making as many sales calls as you...
7 University Fundraising Strategies That Attract Alumni Participation
You'll find it's a lot easier to get college alumni to donate money when you're using the best university fundraising strategies. Colleges and universities have long relied on fundraising to help sustain their academic businesses. Much of that money comes from...
How to Guarantee Real Estate Telemarketing Compliance
Real estate telemarketing isn’t exempt from federal, state, and local compliance regulations. Here’s how to make sure you and your teams stick to the law. Like many sales professionals, real estate agents often rely on telemarketing to enhance and maintain their...
How to Write Fundraising Scripts That Boost Donations
Calling for donations can be a tricky business. Improve your success with fundraising scripts designed to keep the contributions rolling in. Call campaigns aimed at soliciting donations can be difficult, especially if you’re cold calling. That's why, when it comes to...