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Features of Call Logic

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Understanding Our Features Of Call Logic

As you review our features and benefits, it is important to keep in mind that we build software from the perspective of eliminating manual work activities for customers, employees, supervisors, and owners.

Call Logic is built and maintained by our internal software programmers. This enables us to quickly add new functionality and features to meet your evolving needs.

Check Out The Features and Benefits of Our Auto Dialing Software

Call Campaigns

With just 3 simple steps you can create  your campaign and begin calling.  Make reaching your contacts simpler but using the Call Logic technology to contact your leads with all of their detail information right in front of you.  Reach an answering machine, no problem, just click Leave Voicemail and move on to the next call.  The system will leave your perfectly recorded message while you are talking to the next live person.

Real-Time Scrubbing

The time-consuming days of pre-scrubbing and compliance fears are over!  Continuous scrubbing of the national, state and (Allstate or Farmers DNC lists) microseconds before each call saves you precious time. You can also rest easy with peace of mind knowing that Call Logic’s continuous scrubbing protects you and your business.

Smart Caller ID

Increase your answer rate with Smart Caller ID. Smart Caller ID gives you the ability to input your phone number or DID for local presence. Call outside your area with confidence knowing that you appear locally to call recipients. 

Recordings

Forgot that important piece of information on your call? Play that recording back and easily find what you’re missing. For managers, use recordings to effectively coach and train your team so that your business or department can flourish.

Voicemail Drop

Never listen to an entire voicemail prompt again! With voicemail drop, select one of several personalized prerecorded voicemails to leave whenever you recognize a voicemail. No more physical exhaustion and the stress to verbalize the perfect voicemail after every call!

Calendar with Reminders

Schedule and view all of your appointments with Call Logic’s calendar feature. Never forget that important appointment again during your busy day with voice, email and text reminders!  

Emailing

“Can you email me some more information?” Everyone receives this question from time to time which is why Call Logic allows you to write and send a quick email.  Or to maximize your time, submit a customizable email template to your prospect instantly. 

Whisper Coaching

Did you know your staff can invite you into their live call with WITHOUT the prospect hearing you both converse? Well, now you can because of whisper coaching from Call Logic! Your staff will feel confident knowing they’re just a click away from drawing you into the call so you can answer questions or provide coaching.  

Transfers

Sometimes you need to transfer a call to a different professional in your office or department. Simply select ‘transfer’ and the call is sent to the appropriate person without you ever having to leave the call campaign. 

TCPA Compliant

Being compliant is something we fully stand behind. We scrub against the national and state DNCs. Our users have the ability to Click to Call cell phones. If they don’t have one and would like one, they can apply for it through the FTC website: https://telemarketing.donotcall.gov/profile/create.aspx. For those in recruiting, they do not need a SAN.

Click-To-Call

In addition to our popular automatic dialing, Call Logic also features click to call. Use this platform to directly ‘click’ to dial your next call. This feature allows you to control your pace of calling while still increasing your call production. Tedious manual Dialing is a thing of the past with Call Logic! 

Integrations

Dial efficiently from within your current system! Call Logic has robust integrations with Blitz Sales Software, PCRecriuter and RedTail CRM.

Reporting

Want to know how your team is doing on their calls whether you’re in or out of the office? Intelligent reporting allows you to do just that. Live monitoring gives you the power to stay up-to-date with your team so you can see every call and its result.   

Manager Dashboard

A great tool for managing the usage of Call Logic for one or more of your callers.  The manager dashboard provides the ability to monitor your callers in real time: see who they are talking to, listen to live calls, whisper coach and even barge into the call.  In addition, you will have access to real-time summary and detail reports to make sure your office’s marketing activities are at the appropriate level.

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