The Call Logic Blog
Warm Calling vs. Cold Calling: The Pros and Cons of Both
Warm calling vs. cold calling - They both have a place in your outbound sales strategy, but there's something you need to know first. Warm calling vs. cold calling. A comprehensive sales strategy will include both, but that doesn't mean they don't each have unique...
A COVID-19 TCPA Compliance Checklist
COVID-19 has changed everything - including your call strategy and your TCPA compliance checklist. A TCPA compliance checklist is always a good idea if you make business calls, but it's exceptionally smart during a pandemic. As much as using a TCPA compliance...
How to Create the Best Phone Sales Training Program For New Hires
Your phone sales are lacking. Here is the path to creating the best phone sales training possible. Going out on a limb here, but what if there is no "best" phone sales training program? Indeed, no one in the marketing department at any sales training company would...
3 Effective Debt Collection Scripts
Creating and using effective debt collection scripts can help you work through collection calls more easily and more productively Ever walk a tightrope? There's a lot more to it than pure balance. A successful tightrope walker knows how to work with physics by...
10 Ways to Master Real Estate Telemarketing
You can train and practice all you want, but to truly master the art of real estate telemarketing, you have to be willing to take the next step. Martial arts great Bruce Lee once said, "If you spend too much time thinking about a thing, you'll never get it done. Make...
7 Call Center KPIs That Actually Make a Difference
There are dozens of call center KPIs you can track, but these 7 are the only ones you need. Baskin Robbins is well known for its 31 flavors of ice cream. In 1953, the company introduced the 31 flavors concept into its marketing efforts, and they are still known for...
10 Telemarketing Strategies for Republican Fundraising
Find out how the right telemarketing strategies can be especially useful in Republican fundraising. When you mention Republican fundraising, most people assume you're referring to raising money for a presidential election. The truth is, however, that every candidate...
5 Nonprofit Fundraising Strategies That Raise More Money
Not all nonprofit fundraising strategies are created equal. Are your strategies doing what you need them to? In nonprofit fundraising, strategies are everything. Take the right approach, and you can do wonders even with limited resources. The flip side is that if you...
Improve Productivity at Fundraising Call Centers in 5 Steps
Don't miss this crash course on turning fundraising call centers into highly effective money-making machines For most nonprofit organizations, fundraising call centers are the lifeblood of their operations. Why? With corporate giving, foundation grants, and national...
The Essential Autodialer Laws Every Business Should Know
Don't buy an autodialer until you know how well it complies with autodialer laws - or you could find yourself in hot water. January 2020: The United States District Court in Arizona receives a proposed class-action lawsuit against a Subway franchise for violating...