Call Logic™ Blog
Want to Reduce Your Average Call Time? Use the Right Dialer!
Outbound call centers may get a bad rap, but there are plenty of necessary calls that wouldn't get made or received without them. Call center employees have to think about call volume, making goals, keeping customers happy, and knowing their product or industry inside...
How to Prospect With a Power Dialer
So you need some help learning how to prospect with a power dialer. It's okay - it's an issue for everyone involved in any kind of telesales. But what all goes into prospecting? How can you improve it? Let's start by asking a few questions... Is the majority of your...
There’s an Easier Way to do B2B Marketing
True or False: Do you find yourself regularly wishing for a tool guaranteed to increase the efficiency (and thus, the effectiveness!) of your B2B marketing call center? True? If so, you should think of using a power dialer. Some may try to say that cold calling is...
6 Benefits of the Right Auto Dialer Software
How do you track your agents’ success? Is it by the number of calls they make? Or the number of quality conversations they have? If you used the right auto dialer software, you could gauge success based on both of these important metrics. 1. Less time entering data =...
From Burden to Blessing: 4 Ways Auto Dialing Software is a Godsend
Any company involved in telesales depends on telephone technology for every part of their business, including cold calling. Whether you believe cold calling is a dead sales technique or not, any business involved in telesales will have to inevitably use it at some...
Are You Compliant? How to do Telemarketing Without Being Fined
Telemarketing compliance (along with the various consumer privacy and protection acts that have been passed in recent years) has become a BIG deal. For example, in 2007, there were 3,423 individual and class-action lawsuits filed in Federal Court for alleged Telephone...