by Lynn Barnett | Oct 12, 2018 | Phone Sales Tips and Techniques, Power Dialer
Working in a call center isn’t for the faint of heart – it takes an immense amount of determination and self-motivation. Our country is inundated with call centers. According to a survey of call center industry leaders taken from November to December of... 
by Lindsay Schluntz | Sep 29, 2018 | Dialing Software Tips, Phone Sales Tips and Techniques
Dental appointment reminders play an important role in your business, largely due to those busy lives that your patients live. When your patients forget their appointments, not only could it be bad for their dental health, but it can also be bad for your bottom line.... 
by Lynn Barnett | Sep 21, 2018 | Phone Sales Tips and Techniques
Outbound call centers may get a bad rap, but there are plenty of necessary calls that wouldn’t get made or received without them. Call center employees have to think about call volume, making goals, keeping customers happy, and knowing their product or industry... 
by Lindsay Schluntz | Sep 11, 2018 | Phone Sales Tips and Techniques, Power Dialer
How do you track your agents’ success? Is it by the number of calls they make? Or the number of quality conversations they have? If you used the right auto dialer software, you could gauge success based on both of these important metrics. 1. Less time entering data =... 
by Lynn Barnett | Aug 1, 2018 | Phone Sales Tips and Techniques, Telephone Sales Training Tips
Record Phone Calls and Improve Your Training “Calls may be records for training and quality purposes.” You know you’ve heard this line when calling a business of some sort – have you ever wondered why? Are the calls really recorded and are they... 
by Lindsay Schluntz | Jul 20, 2018 | Dialing Software Tips, Phone Sales Tips and Techniques
Do you have the moxie necessary to be successful at timeshare sales? What about a system for preview dialing? Maybe “moxie” isn’t a word often used these days, but the Merriam-Webster’s Dictionary defines it as “energy, pep; courage, determination; know-how.” These...