by Lynn Barnett | Dec 7, 2018 | Cold Calling Tips, Dialing Software Tips, Phone Sales Tips and Techniques
4 Features You Need for Your Virtual Call Center Software It seems as if everything is going virtual these days, and call centers aren’t being left behind. Because so much business is still conducted over the phone, call centers (and the software they employ)... 
by Lynn Barnett | Nov 23, 2018 | Phone Sales Tips and Techniques
While it may not be popular, telemarketing is the best way to build your business. Many people assume that having a telemarketing business is hard, but in reality, it’s not if you decide what your niche is! Think of the unique value that you can bring to a... 
by Lindsay Schluntz | Nov 2, 2018 | Phone Sales Tips and Techniques
Zig Ziglar wrote in his book, Secrets of Closing the Sale, “Timid salesmen have skinny kids.” Essentially, it’s a memorable way of saying, if you don’t have the confidence to be able to sell well, don’t expect to make a stellar living. Without the ability to... 
by Lynn Barnett | Oct 26, 2018 | Phone Sales Tips and Techniques
As call center agents, you take on numerous roles when trying to land a lead. For example, when you’re prospecting, you become a private investigator and strategist, searching for clues to find the best, most profitable leads and creating your plan to obtain... 
by Lindsay Schluntz | Oct 19, 2018 | Dialing Software Tips, Phone Sales Tips and Techniques
You’re a small business, but the level of responsibility that you carry is anything but small. Just because you have only a few employees doesn’t mean that you want only a few customers, right? To free up more of your time as you work to grow your business, you should... 
by Lynn Barnett | Oct 12, 2018 | Phone Sales Tips and Techniques, Power Dialer
Working in a call center isn’t for the faint of heart – it takes an immense amount of determination and self-motivation. Our country is inundated with call centers. According to a survey of call center industry leaders taken from November to December of...