Don’t overlook call quality parameters as a way to measure your success How do you monitor call quality? Parameters on an outbound sales call aren’t always as clear cut as, “whether or not you make a sale.” And you can’t realistically...
What does your onboarding process look like? “Studies show that roughly 33 percent of employees decide to stay onboard with a firm or jump ship within their first 30 days of employment,” Dummies.com. One of the biggest issues faced by organizations today is a lack of...
Make the most of your time by touching on these common (and not so common) sales meeting topics. Meetings. Every sales team has them; few, however, truly know how to make them engaging, productive, and inspiring. But with the right sales meeting topics on your agenda,...
Stop doing these 5 things to be productive We all know that our world runs on being productive. If it didn’t, nothing would get done, and no one would have a job! Our country and culture demand we be productive, almost to a fault. But there are still plenty of...
When an employee isn’t living up to their potential, don’t give up on them. They may just need some tips on how to improve selling skills. Tom is one of your favorite employees. He’s friendly, responsible, and brings the best snacks to the office...
Telemarketing compliance (along with the various consumer privacy and protection acts that have been passed in recent years) has become a BIG deal. For example, in 2007, there were 3,423 individual and class-action lawsuits filed in Federal Court for alleged Telephone...
