All sales reps who genuinely want to build rapport and relationships with their clients know that cold calling is the hardest part of the process. Many sales experts think that cold calling is a waste of time, or the last resort, preferring to use other ways to...
Remember the chocolate factory episode of I Love Lucy? Lucy was doing quality control on chocolates going past her on a conveyor belt. As time ticked by, the confections came faster and faster, and by the end of the episode, she was frustrated, covered in chocolate,...
If your business is based on any form of telesales, then efficiency and high levels of productivity are at the top of your priority list. Because most of your everyday business is done over the phone, either inbound or outbound, your agents must make the best use of...
Webster’s Dictionary defines inertia as, “a property of matter by which it remains at rest or in uniform motion in the same straight line unless acted upon by some external force.” In short, things at rest, stay at rest. Things in motion, stay in motion… unless...
Anyone in the financial services industry will tell you that prospecting is their number one challenge. For a financial advisor, you must overcome a lot of obstacles just to get a meeting with a potential client. This type of service doesn’t seem feasible or...