What does your onboarding process look like? “Studies show that roughly 33 percent of employees decide to stay onboard with a firm or jump ship within their first 30 days of employment,” Dummies.com. One of the biggest issues faced by organizations today is a lack of...
Rev Your Engine and Optimize Outbound Sales with a Power Dialer In NASCAR, races can be won or lost by the speed and efficiency of a driver’s pit crew. A pit crew needs to take less than 13 seconds to make the necessary adjustments and improvements to a car before it...
Telemarketing compliance (along with the various consumer privacy and protection acts that have been passed in recent years) has become a BIG deal. For example, in 2007, there were 3,423 individual and class-action lawsuits filed in Federal Court for alleged Telephone...
Record Phone Calls and Improve Your Training “Calls may be records for training and quality purposes.” You know you’ve heard this line when calling a business of some sort – have you ever wondered why? Are the calls really recorded and are they...
Are you calling efficiently and abiding by outbound call laws in your phone banks? In a Democracy, every vote counts and even though you have worked hard all year campaigning, you still must rely on voter turnout (which can be unpredictable). So, no matter whether...
If you manage a business that relies on phone calls, you need to record these communications. If you are reluctant to employ this tactic because you feel it’s intrusive, you should reconsider. Recording calls means that you can improve the quality of individual...
