Is your outbound telesales strategy a failure? Find out how to turn things around quickly and start bringing in business. Ask around, and you’ll find plenty of sales professionals who believe outbound telesales is a waste of time. They’ll tell you all the...
Make voicemail marketing a powerful part of your sales strategy Do you ever get those voicemails that sound completely unprofessional? There’s a long pause before the person starts talking, and even then it’s usually a questioning, “Hello?”...
What does your onboarding process look like? “Studies show that roughly 33 percent of employees decide to stay onboard with a firm or jump ship within their first 30 days of employment,” Dummies.com. One of the biggest issues faced by organizations today is a lack of...
Rev Your Engine and Optimize Outbound Sales with a Power Dialer In NASCAR, races can be won or lost by the speed and efficiency of a driver’s pit crew. A pit crew needs to take less than 13 seconds to make the necessary adjustments and improvements to a car before it...
Telemarketing compliance (along with the various consumer privacy and protection acts that have been passed in recent years) has become a BIG deal. For example, in 2007, there were 3,423 individual and class-action lawsuits filed in Federal Court for alleged Telephone...
Record Phone Calls and Improve Your Training “Calls may be records for training and quality purposes.” You know you’ve heard this line when calling a business of some sort – have you ever wondered why? Are the calls really recorded and are they...
