by Lindsay Schluntz | Sep 5, 2018 | Sales Team Management, Telephone Sales Training Tips
Telemarketing compliance (along with the various consumer privacy and protection acts that have been passed in recent years) has become a BIG deal. For example, in 2007, there were 3,423 individual and class-action lawsuits filed in Federal Court for alleged Telephone... 
by Lynn Barnett | Aug 1, 2018 | Phone Sales Tips and Techniques, Telephone Sales Training Tips
Record Phone Calls and Improve Your Training “Calls may be records for training and quality purposes.” You know you’ve heard this line when calling a business of some sort – have you ever wondered why? Are the calls really recorded and are they... 
by Mark Moss | Jun 29, 2018 | Telephone Sales Training Tips
Are you calling efficiently and abiding by outbound call laws in your phone banks? In a Democracy, every vote counts and even though you have worked hard all year campaigning, you still must rely on voter turnout (which can be unpredictable). So, no matter whether... 
by John Williams | Dec 27, 2017 | Power Dialer, Telephone Sales Training Tips
If you manage a business that relies on phone calls, you need to record these communications. If you are reluctant to employ this tactic because you feel it’s intrusive, you should reconsider. Recording calls means that you can improve the quality of individual... 
by Archie Heinl | Dec 11, 2017 | Cold Calling Tips, Telephone Sales Training Tips
There’s more to successful cold-calling than picking up the phone. Attitude and mission go a long way towards a full sales pipeline. Cold-calling is, perhaps, where your skills are most vital in the sales process. Calling a complete stranger and convincing them... 
by Archie Heinl | Sep 27, 2017 | Dialing Software Tips, Telephone Sales Training Tips
Is your sales team putting you at risk by not following the do not call registry rules? Time to re-think your compliance strategy. Complying with Do Not Call Registry rules is a crucial aspect of every business with an outbound sales strategy. Take it for granted even...