Is your power dialer software compliant? You could be facing some big troubles if it isn’t. Your power dialer software can do a lot for your business. If you rely on the phone for making sales, setting appointments, or staying in touch with current customers and...
Discover the best times to use a preview dialer or power dialer and your sales team can be an unstoppable force. So many dialers, so many choices, and what the heck is the difference? Is that what’s going through your mind right now? Does a preview dialer, a...
A high call abandon rate can lead to potentially disastrous results. Here’s why – and what to do about it. Call abandon rate is a point of concern for inbound call centers because it usually means your customers are waiting too long to talk to someone. For an...
You’re dealing with more call center problems than you need to. Find out how the right dialer software can take care of them for you. How much of your day do you spend dealing with call center problems? Probably too much. What else could you be doing with that...
With so many advancements in technology, organizations now have access to different products that hasten business processes. One example of this is automation. In statistics provided by Forbes, 51% of work activities will soon be automated in the U.S. In call centers...
If you’re not using outbound calling software, you may be slowing yourself down. Here’s how technology can help with productivity. It wasn’t long ago that sales agents had to manually dial phone numbers and track client information on legal pads and notebooks....
