Who needs manual dialing when you can have a power dialer ready to make your life easier and more efficient? With so many updates to software and technology, manual dialing is a thing of the past. Or is it? That certainly seems to be the case in the “real”...
Is your power dialer software compliant? You could be facing some big troubles if it isn’t. Your power dialer software can do a lot for your business. If you rely on the phone for making sales, setting appointments, or staying in touch with current customers and...
Discover the best times to use a preview dialer or power dialer and your sales team can be an unstoppable force. So many dialers, so many choices, and what the heck is the difference? Is that what’s going through your mind right now? Does a preview dialer, a...
A high call abandon rate can lead to potentially disastrous results. Here’s why – and what to do about it. Call abandon rate is a point of concern for inbound call centers because it usually means your customers are waiting too long to talk to someone. For an...
You’re dealing with more call center problems than you need to. Find out how the right dialer software can take care of them for you. How much of your day do you spend dealing with call center problems? Probably too much. What else could you be doing with that...
With so many advancements in technology, organizations now have access to different products that hasten business processes. One example of this is automation. In statistics provided by Forbes, 51% of work activities will soon be automated in the U.S. In call centers...
