by Lynn Barnett | Dec 7, 2018 | Cold Calling Tips, Dialing Software Tips, Phone Sales Tips and Techniques
4 Features You Need for Your Virtual Call Center Software It seems as if everything is going virtual these days, and call centers aren’t being left behind. Because so much business is still conducted over the phone, call centers (and the software they employ)... 
by Lindsay Schluntz | Oct 19, 2018 | Dialing Software Tips, Phone Sales Tips and Techniques
You’re a small business, but the level of responsibility that you carry is anything but small. Just because you have only a few employees doesn’t mean that you want only a few customers, right? To free up more of your time as you work to grow your business, you should... 
by Lindsay Schluntz | Sep 29, 2018 | Dialing Software Tips, Phone Sales Tips and Techniques
Dental appointment reminders play an important role in your business, largely due to those busy lives that your patients live. When your patients forget their appointments, not only could it be bad for their dental health, but it can also be bad for your bottom line.... 
by Lindsay Schluntz | Aug 31, 2018 | Dialing Software Tips, Sales Team Management
Do You Manage a Call Center? Do You Need New Software? If you manage a call center, you have likely seen the frustration on your agents’ faces when they fail to reach their goals or quotas for the week. You’ve probably had innumerable conversations with your agents,... 
by Lynn Barnett | Aug 29, 2018 | Cold Calling Tips, Dialing Software Tips
Sales Prospecting Sales prospecting isn’t a new thing, and cold calling used to be the best way to prospect back in the day. The definition of sales prospecting is when inside sales reps make outbound calls or send outbound emails to prospective leads in hopes... 
by Lindsay Schluntz | Aug 24, 2018 | Dialing Software Tips, Power Dialer
What’s the most valuable part of your business? Wouldn’t you say that it’s your customers? Without them, you have no buyers, no sales, no business at all! So, your ability to deliver outstanding customer service is one of the most important functions of your sales...