Get More Conversations Per Hour with the Right Auto Dialer Software Is there any real benefit in attending a business mixer if you simply stand quietly in a corner the whole evening? Sure, a few gregarious individuals may wander up to you purely out of curiosity. But...
Easy Call Center Setup With These 3 Steps! Setting up a call center for your business is an investment of both time and money. In order to navigate this opportunity as smoothly as possible, we have created a guide to help you start off on the right foot. This guide...
4 Features You Need for Your Virtual Call Center Software It seems as if everything is going virtual these days, and call centers aren’t being left behind. Because so much business is still conducted over the phone, call centers (and the software they employ)...
You’re a small business, but the level of responsibility that you carry is anything but small. Just because you have only a few employees doesn’t mean that you want only a few customers, right? To free up more of your time as you work to grow your business, you should...
Dental appointment reminders play an important role in your business, largely due to those busy lives that your patients live. When your patients forget their appointments, not only could it be bad for their dental health, but it can also be bad for your bottom line....
Do You Manage a Call Center? Do You Need New Software? If you manage a call center, you have likely seen the frustration on your agents’ faces when they fail to reach their goals or quotas for the week. You’ve probably had innumerable conversations with your agents,...