It’s Time to Leave Your Traditional PBX System: The Case for a VoIP System Every business has the need to communicate, whether internally or externally, and finding the best system for your office is necessary to not only smoothly interact within your team but...
So you need some help learning how to prospect with a power dialer. It’s okay – it’s an issue for everyone involved in any kind of telesales. But what all goes into prospecting? How can you improve it? Let’s start by asking a few...
True or False: Do you find yourself regularly wishing for a tool guaranteed to increase the efficiency (and thus, the effectiveness!) of your B2B marketing call center? True? If so, you should think of using a power dialer. Some may try to say that cold calling is...
How do you track your agents’ success? Is it by the number of calls they make? Or the number of quality conversations they have? If you used the right auto dialer software, you could gauge success based on both of these important metrics. 1. Less time entering data =...
What’s the most valuable part of your business? Wouldn’t you say that it’s your customers? Without them, you have no buyers, no sales, no business at all! So, your ability to deliver outstanding customer service is one of the most important functions of your sales...
Stay on Track with a Progressive Dialer If you’re a telemarketer, how often do you consider the person on the other end of the line? Does your consideration of customers affect your choice of autodialer? If you haven’t thought about the different experiences of...